- "Lorraine has gone out of her way to help our elderly customer. We have a disputed claim, liability only claim and our client doesn't own a camera or, know how to use email. He has gone in to see Lorraine who quickly took action, provided me with all I need and offered her assistance if we need anything else. Not a lot of people would go out of their way to help someone when there is nothing in it for them but, Lorraine did. This needs to be celebrated"
- "Massive shout out to the team at Taupo Smash Repairs! Awesome friendly staff. Nice quick job on ordering the parts i needed & booking dates asap so I could be back on the road in no time. More then happy with the jobs that were done. They went above and beyond to fix things wrong with my car that were non crash related, cleaned it inside & out - it also is driving alot better so I assume there was some engine work done also. Highly recommend to everyone. Cheers Guys"